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Terms and Conditions

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About Us DiabeticHampers.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
DiabeticHampers.co.uk
6 Felton Crescent Highcliffe Christchurch Dorset BH23 5AX United Kingdom
Phone: 00 44 1425 271874
Fax: 00 44 1425 271874
Email: info [at] freefoods [dot] co [dot] uk
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment directly via PayPal, you do not need a PayPal account, go to the bottom left corner where it says "Dont have a Paypal account" and you will be directed to make you payment manually.
If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Privacy Policy DiabeticHampers.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Shipping And Handling Shipping is on a 48 hour service or first class Royal Mail parcel post.
Delivery Schedule We dispatch your order right away. Your order will normally be delivered in 3 business days . International orders are generally received in under 7 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security All payments on this website are made through PayPal, one of the Internet's most trusted payment gateways. Credit card numbers are encrypted for transmission using 128 bit encryption, and are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our hampers come with a 30 day no quibble guarantee if we do not fulfil our promises.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 00 44 1425 271874 (International +44 00 44 1425 271874) or fax us on 00 44 1425 271874 or write to us at 6 Felton Crescent Highcliffe Christchurch Dorset BH23 5AX United Kingdom
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms Strictly on cleared funds before shipping.