Terms & Conditions

Terms and Conditions


About Us DiabeticHampers.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
DiabeticHampers.co.uk
Part of Endrick Trading Ltd 14 Dunmore Street Balfron Glasgow G63 0TX United Kingdom
Phone: 00 44 1360 440066
Email: sales@diabetichampers.co.uk


Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment directly via Worldpay. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction or your own currency. 

You may send your order information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.


Privacy Policy

DiabeticHampers.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:


a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Shipping and Handling

Shipping is via courier service service or  Royal Mail parcel post.


Delivery Schedule

We dispatch your order right away. Your order will normally be delivered in 3 business days . International orders are generally received in under 7 days.


Back Orders

If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait. 
Credit Card Security

All payments on this website are made through Worldpay or PayPal, the Internet's most trusted payment gateways. Credit card numbers are encrypted for transmission using 128 bit encryption, and are not held in clear text on any web site. 
 

Guarantee

We guarantee your satisfaction. All of our hampers come with a 30 day no quibble guarantee if we do not fulfil our promises. 
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 00 44 1360 440066 (International +44 00 44 1360 440066) or fax us on or write to us at Part of Endrick Trading Ltd 14 Dunmore Street Balfron Glasgow G63 0TX United Kingdom 
 

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm 
Remittance Terms Strictly on cleared funds before shipping.